We respect your privacy – protecting your personal information is important to us

McNab understands the importance of, and is committed to, protecting your personal information. We comply with the Privacy Act 1988 (Privacy Act). We are bound by the Australian Privacy Principles (APPs) which regulate how we may collect, use, disclose and store personal information, and how our customers and suppliers and stakeholders ('you') may access and correct personal information we hold about you.

Personal information means information or data, relating to an individual who can be identified by that information or data or in combination with other information or data. McNab will not use or disclose such information for purposes other than the purpose for which it is collected.

McNab reserves the right to monitor and audit the use of its information, communication and storage systems, and to access communications or information sent through or stored on McNab systems.

Information we collect about you

McNab collect personal information necessary to fulfil its services, functions and day-to-day operations. Generally, we collect the following personal information about you:

  • your name;

  • your contact details including residential or business address, telephone number and email address (if applicable)

  • company details (if applicable);

  • date of birth;

  • education;

  • qualifications;

  • experience;

  • social media details;

  • IP address;

  • server;

  • details of services you have enquired about;

  • any additional information relating to you that you provide to us or our representatives.

We may combine your personal information above with other information about you, including sensitive information, for example:

  • if you log in to our website we may collect details about your user name, site usage and products and services you may be interested in;if you apply for a position with us, we collect information to help us decide your application, including your contact details, date of birth, work history, academic history, referees, tax file number, medical and relationship status and similar details;

  • if you request information from us (for example about a product or service) or register a complaint, we collect information about your request or complaint;

  • if you enter a promotion, visit us at an event or enquire about McNab, we may collect your contact details so that we can follow up on your enquiry or interest by sending you marketing material.

Purpose of collection

We collect and record personal information about you so that we can carry out our functions and activities and provide the best possible customer service. The primary purposes for which we collect your personal information include:

  • provide our products and services to you; 

  • decide whether to employ or contract with you;

  • comply with agreements we have entered into with our suppliers and customers;

  • provide you with access to protected areas of our websites;

  • assess the performance and improve the operation of our websites; 

  • update our records and keep your contact details up to date; 

  • process and respond to any concerns you raise; 

  • send communications requested by you;

  • answer enquiries and provide information or advice to you. 

We will not use your personal information for any purpose that you would not reasonably expect, or in a manner that is inconsistent with the Privacy Act. 

To whom may we disclose your information 

We may disclose your personal information to: 

  • our employees, related bodies corporate, contractors or service providers for the purposes of operation of our websites or our business, fulfilling requests by you, and to otherwise provide products and services to you including,  without limitation, web hosting providers, IT systems administrators, registry providers, mailing houses, payment  processors, professional advisors such as accountants, solicitors, business advisors and consultants;

  • suppliers and other third parties with whom we have commercial relationships, for business, marketing, and related purposes; 

  • any organisation for any authorised purpose with your express consent. 

We will not sell or disclose your personal information to spammers or direct marketing operators. 

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law, regulations, courts, government agencies, such as Australian Securities and Investments Commission, law enforcement bodies such as Australian Federal Police, and other regulatory bodies. We may also disclose personal information in connection with any investigation or complaint regarding your use of our websites, or in connection with legal action regarding injury to our websites or McNab’s rights or property. 

We will notify you as soon as practicable if there is an unauthorised disclosure of your personal information. We will also notify the Office of the Australian Information Commissioner of any data breach as soon as practicable. 

Accuracy and Correction

We take reasonable steps to make sure that the personal information we collect is accurate, up-to-date and complete. We take reasonable steps to make sure that the personal information we use or disclose is accurate, up-to-date, complete and relevant. Where we believe that the personal information we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information.

Where we believe that the information we hold is inaccurate, out-of-date, incomplete, irrelevant or misleading, we will take reasonable steps to correct that information and to notify that correction to third parties at your request. You may also request that we correct information that we hold about you, by using our contact details above.

We will take reasonable steps to correct the information within a reasonable time. However, if we do not agree with the corrections you have requested, we are not obliged to alter your personal information, but we will give you a written notice which sets out the reasons for our refusal, the mechanisms available to complain about the refusal and the relevant provisions of the Act that we rely on to refuse correction. You can also ask us to associate a statement with the relevant information that puts your view that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will not charge you for making a correction request, for correcting your information or for associating a statement with your information.

Acceptance and changes to Privacy Statement 

You acknowledge and accept that by providing us with your personal information, or by using McNab’s websites, you accept this Privacy Statement. 

This is the current Privacy Statement and replaces any other Privacy Statement to date. 

McNab may at any time vary its Privacy Statement by publishing a varied Privacy Statement on its websites, and posting notice of the change on any of its websites. The new Privacy Statement will apply to information we collect after the date we post the change on our website. 

If you do not agree with the change, you must not provide us with your personal information, use our websites and ask us to delete your personal information. 

In the event you do wish to speak to someone in regards to our privacy statement or the way in which we handle your personal information you should contact hr@mcnab.net.au.

Further information 

Further information on privacy is available at the website of the Office of the Australian Information Commissioner http://www.oaic.gov.au.